Gaya APA

Nasution, M., F.Sikumbank, R. (2005). Manajemen Mutu Terpadu (Total Quality Management) (II -). Bogor: Ghalia Indonesia.

Gaya MLA

Nasution, M.Nur., F.Sikumbank, Risman. "Manajemen Mutu Terpadu (Total Quality Management)". II - Bogor: Ghalia Indonesia, 2005. Text.