Gaya APA
haberer, J, B. et al
(2010).
Total Quality Management: 50 cara agar efektif bagi anda
(
-1)
.
Jakarta:
Indeks.
Gaya MLA
haberer, Joann, B.. et al.
"Total Quality Management: 50 cara agar efektif bagi anda".
-1
Jakarta:
Indeks,
2010.
Text.